Charlotte-Mecklenburg Storm Water Services 2021 Online Resident Survey
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Charlotte-Mecklenburg Storm Water Services 2021 Online Resident Survey

Charlotte-Mecklenburg Storm Water Services is committed to sharing information with residents about protecting local waterways, flood safety, and storm drainage infrastructure.  Please answer the following questions that will assist Charlotte-Mecklenburg Storm Water Services in their future planning efforts.

To change the language of the survey, please choose English or Spanish from the top right hand corner button.

This question requires a valid number format.
Storm drains are open grates you see located along roads and parking lots. Is the following statement true or false:
2. Water that flows into storm drains typically goes directly to local creeks, ponds, and lakes.
Is the following statement true or false:
3.

Stormwater is cleaned at a treatment facility before it goes into creeks, ponds, and lakes.
Is the following statement true or false:
4. Regular property insurance covers flood damage.
5.

From the following list, please choose the TWO (2) sources you would go to FIRST to find out if your property was in a flood zone.
(Please choose your top two (2) sources from the list below by placing a check mark in their boxes.)
Information about stormwater infrastructure, pollution, flooding, and volunteer opportunities is communicated to residents in many ways (i.e., television, radio, social media, and direct mail).
6. Have you heard or seen any information from Charlotte-Mecklenburg Storm Water Services in the past 12 months?
7.

If yes, what type of information do you recall seeing or hearing?
(Please choose all that apply from the list below.)
8.

If yes, do you recall any of the following specific messages?
(Please choose all that you recall from the list below.)
9.

If yes, please choose the top TWO (2) ways you have RECEIVED information about stormwater infrastructure, pollution, flooding, or volunteer opportunities from Charlotte-Mecklenburg Storm Water Services in the past 12 months.
(Please choose your top two answers from the list below.)
10.

From which TWO (2) of the information sources would you most PREFER to receive information?
(Please enter a “1” and “2” next to the TWO options you choose from the list below.)
11.

If you saw someone rinsing paint brushes over a storm drain, which of the following actions would you be most likely to take?
(Please choose the ONE best answer.)
12.

Which of the following would motivate you the MOST to volunteer to help reduce surface water pollution?
(Please choose the ONE best answer.)
13. Please indicate how often you engage in each of the following activities:
Space Cell OftenSometimesRarelyNeverNot Applicable
Report illegal dumping or other activities that may cause stormwater pollution
Use a commercial car wash facility
Collect your leaves and other yard waste for curbside collection or composting
Clean up your dog’s pet waste
Report sediment or mud that is leaving a construction site and entering nearby storm drains
14.

Please indicate your level of concern with each of the following statements:
Space Cell Very concernedModerately concernedSlightly concernedNot concerned
How concerned are you with the quality of local creeks affecting the quality of life in your community?
How concerned are you about having thriving and diverse aquatic life in local creeks?
How concerned are you about impacts from stormwater pollution on our drinking water sources?
How concerned are you about your ability to enjoy local creeks for fishing, wading and other recreational purposes?

Stormwater infrastructure refers to pipes, inlets, and other structures that convey stormwater throughout our community.

15. How concerned are you about broken stormwater infrastructure and the problems associated with it?

These questions are optional and any information you share will be kept completely confidential.

16. What is your age range?
17. What is your gender?
18. Check ALL of the following that describes your race/ethnicity:
19. What is the highest level of education you have completed?
20. If you would like to learn about volunteer opportunities or receive information about Storm Water Services, please provide your contact information below.
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